It has come to our attention that some of you have been experiencing playback issues with the BlazBlue Tutorial Blu-Ray. Here are the steps to take should you experience any problems.

Step 1: Make sure you have the latest firmware update for your PS3.
Step 2: Make sure the blu-ray is not in the drive when you switch it on/off.
Step 3: Turn your PS3 on/off with the switch in the back. This will “reboot” your PS3 and the blu-ray should be recognized
Step 4: Re-insert the blu-ray.
Step 5: Look for the blu-ray in the “Video” bar and not the “Game” bar.
Step 6: Enjoy Blu-ray.

Try this If this does not solve your problem, you might just have a defective disc on your hands. If that’s the case please email us at support(at) for RMA instructions.