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blazblue limited edition blu ray

(10 posts) (2 voices)

Started 2 years ago by darksan00
Latest reply from darksan00
This topic is resolved

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darksan00
Member

So, this is the 2nd time I post here, after many e-mails. I bought my copy, played it, loved it, everything's fine with the game. The blu ray definitely does not work. Tried it on more than one ps3, and it doesn't work, so it's definitely defective. Now, I contacted Aksys games and I was supposed to send it back. I sent it back, but mexican mail (I live in mexico) returned it to me for some reason, and I tried UPS, but it costs me 30 dollars to send a defective disc.

I'd like to know if there is a solution for my problem, because I looked everywhere for my limited edition, and the blu ray ended up not working at all, and sending it is too expensive, especially for something that doesn't even work, and it's just supposed to be "proof" that it doesn't.

Thanks, and also, thanks for putting the DLC on the mexican psn. Now please, also add the theme available on the japanese PSN : D

Posted 2 years ago #
Belisarius
Dangerous at both ends and crafty in the middle.

If you could e-mail our support address (support (at) aksysgames (dot) com) with your address, we'll see if we might be able to work something out.

I'll see what I can do, but I should tell you--as a publisher, we only official serve North America, specifically the U.S. and Canada.

Data, data, data. I cannot make bricks without clay.

Alles andere ist käse.

And in case there is any confusion, yes, I do work for Aksys. If you have a questions, or care to verify my identity, you can e-mail me by putting my username in front of @aksysgames.com.

Posted 2 years ago #
darksan00
Member

thanks, I didn't know that, but then again, I bought it on the US because I couldn't find it anywhere here for a reasonable price (1700 pesos = 140 USD)

Posted 2 years ago #
darksan00
Member

belisarius, support hasn't answered yet! D:!

Posted 2 years ago #
darksan00
Member

still no response, neither from support than from you guys at the forums ><

Posted 2 years ago #
Belisarius
Dangerous at both ends and crafty in the middle.

Sorry, we're kind of busy with other stuff. We're still looking into it. Is there any chance you know someone who lives in the United States who we could send a disc to?

Data, data, data. I cannot make bricks without clay.

Alles andere ist käse.

And in case there is any confusion, yes, I do work for Aksys. If you have a questions, or care to verify my identity, you can e-mail me by putting my username in front of @aksysgames.com.

Posted 2 years ago #
darksan00
Member

Actually, my sister lives there. I'll send you the address ASAP. Hopefully, I'll meet her this holiday and finally watch the bluray : D

Posted 2 years ago #
Belisarius
Dangerous at both ends and crafty in the middle.

Awesome! :) The dude who deals with the addresses isn't in today, but he should be back in soon, and hopefully we can finally get you what you need.

Data, data, data. I cannot make bricks without clay.

Alles andere ist käse.

And in case there is any confusion, yes, I do work for Aksys. If you have a questions, or care to verify my identity, you can e-mail me by putting my username in front of @aksysgames.com.

Posted 2 years ago #
darksan00
Member

thanks! I'll get her address ASAP! : D!

Posted 2 years ago #
darksan00
Member

yay! I just got the address and sent it to support! : D

Posted 2 years ago #

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