- Video games may NOT be returned if opened or unsealed.
- These items may only be exchanged for the same item is the original is defective.
- You must have purchased the game within 90 days prior to the date you request and RMA.

To request an RMA number please contact us at the address below, via email at shop@atlus.com, or phone our Customer Service Department at 1-310-212-6339, Monday through Friday, 9:00 AM to 5:30 PM Pacific Time (GMT -8), to receive instructions on obtaining repair/replacement services from us. YOU MUST FIRST OBTAIN A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER BEFORE YOU SEND ANY DEFECTIVE PRODUCTS TO US. MATERIALS SENT WITHOUT THE RMA NUMBER WILL BE REFUSED AND RETURNED.

Aksys Games
c/o Customer Service
373 Van Ness Ave., Suite# 110
Torrance, CA 90501

If you have any questions, please email us at support@aksysgl.com