Do you ship outside the United States?
What carrier do you use to ship my products? What are your shipping rates?
Do you charge sales tax?
What are my shop@atlus payment options?
I don't have a credit card, can I still order products from your site?
How do I know what products are in stock?
Do you accept returns?
What do I do if I want to cancel my order?
What if I have a question that is not posted here?
1. Do you ship outside the United States?
No, we are currently unable to ship out side of the U.S. and Canada.
2. How do you ship? What are your shipping rates?
All orders are shipped out via USPS First Class Mail.
Shipping rates are as follows:
| Shipping Cost |
Total Cost of Goods |
$1.00
|
$0.01 - $9.99 |
| $5.00 |
$10.00 - $54.99 |
| $6.00 |
$55.00 - $99.99 |
| $10.00 |
$100.00 - $199.99 |
| $15.00 |
$200.00 + |
3. Do you charge sales tax?
We collect tax on orders shipped to California residents.
4. What are my payment options?
We accept Visa, Mastercard, AMEX, Discover and eCHECK
5. I don't have a credit card, can I still order products from your site?
Yes, Aksys Games can accept personal checks and money orders. Follow this step by step procedure:
Calculate the tax (only if you reside in the state of California 7.75%) based on the grand total in your "Shopping Cart". Add the appropriate shipping and handling fees. Please see "Shipping Rates" Send a check or money order in U.S. dollars in the full amount made payable to Aksys Games Localization, Inc. as well as a separate note indicating which item(s) you are purchasing to:
Aksys Games
c/o The Shop
373 Van Ness Ave., Suite# 110
Torrance, CA 90501
6. How do I know what products are in stock?
Only those items which are listed in the store are in stock.
7. Do you accept returns?
Please refer to our return policy.
8. What do I do if I want to cancel my order?
If you submitted an order and it has not shipped you have the ability to cancel your order. Please email support@aksysgames.com for instructions and more information.
9. What if I have a question that is not posted here?
Please contact support@aksysgames.com.